The following tips and guidelines are for clients uploading files to our image portal. For information or access to the portal, contact Should you have any difficulties or questions, please contact Sue Wetzel by email or phone for assistance 408.661.5400.

PRODUCT PHOTOGRAPH GUIDELINES & TIPS:
1.) If possible, provide photographs of products against a white background.
2.) Provide the best possible photograph of your product to appear on our web site.
3.) Ensure that the product is well positioned and well illuminated in the photograph.
4.) Avoid offensive or inappropriate content in your artwork.
5.) Have fun, and let your product's personality shine.

UPLOADED FILE REQUIREMENTS

When uploading images to our image portal, please adhere to the following guidelines for best results. The absolute maximum file size you can upload to our portal is 1MB. However, we suggest using the smallest file size possible (while still maintaining image quality) to increase upload speed and to reduce the chance of errors during upload. Please see our uploaded file requirements for each formagt below.

PHOTOGRAPHS:
Please use TIFF or JPG files when uploading photographs. It is important that you upload high-quality images to get the best results. We will automatically generate a "thumbnail" image for the web site, therefore it is not necessary to provide one. It is important, however, that you upload the best quality image you can provide so that magazines and other media outlets can reprint quality images of your products. Please DO NOT upload PSD files. Send flattened, non-layered images of your products. PLEASE DO NOT UPLOAD FILES OVER 1M in size.

VECTOR ART: (i.e., Illustrator, CorelDraw, etc..)
Please use vector based images for logos and other illustrated images, as they can be enlarged and/or reduced indefinitely while retaining sharp lines, clean edges and consistent color. Please save as CMYK EPS format when possible. Please convert all fonts to outline prior to saving your files, as this will ensure accurate rendition of your files and avoid font conflicts. If you have placed images within your Illustrator or CorelDraw files, ensure that they are at least 150dpi at actual size. PLEASE DO NOT UPLOAD FILES OVER 1M in size.